Frequently Asked Questions

Everything you need to know about your LifeStraw fashion experience.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated during the checkout process.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

How should I care for my LifeStraw apparel?

To ensure longevity, we recommend machine washing your garments in cold water on a gentle cycle and hanging them to dry whenever possible.